About our team

We are the ones who reinvent banking every day through digitization solutions and financial education. Annually, 1 in 5 Romanians buy a home using BCR's services and products and 1 in 6 Romanians access loans for personal needs.

We are recognized as the best employer in banking according to undelucram.ro platform in 2023, and we hold the Guinness World Record for “The Largest Financial Literacy Lesson”.

Why you will like us

• We work hard, but in a relaxed, open and friendly environment;
• We provide everything you need to work and lots of additional benefit;
• We care for your personal well-being and a career development while actively supporting your educational needs.

Join us as Digital Channels Manager in our agile environment and make banking simple, intelligent, and personal again!

How you will contribute

• You will provide vision and direction to the development team and stakeholders throughout the project and create requirements for channel strategy;
• Improve customers experience through digital channels;
• You will be responsible for the digital channel’s evolution inside the bank;
• Perform deep analysis to migrate customers from traditional channel to digital channels;
• Define channel strategy and manage the backlog of the channel in terms of priorities and ensure that is visible, transparent, and clear to all;
• Set and monitor the KPIs from digital channels;
• Responsible for internal and external communication strategy of the digital channels.

What will help you be successful

• Mindset of continuous improvement of the digital services and way of working;
• Passionate about digital environment and customer experience;

• Previous working experience as a Product / Channel manager in banking industry is an advantage;

• Outstanding communication, presentation and leadership skills;
• Higher education.

Sounds like you'd be a good fit? Check out what we provide for our people

• Monthly budget for benefits through the Benefit online platform;
• Performance-based bonus;
• Banking facilities, benefits for private pension and discounts on insurance policies;
• Holiday bonuses for employees;
• Private medical services for you and your family;
• Hybrid and flexible work schedule;
• Up to 27 days of leave depending on professional experience;
• Extra 7 days off per year if you have used up your vacation days;
• Day off for your birthday;
• Personal, professional, wellbeing development programs, and platforms that allow you to learn anytime, anywhere, and from any device;
• Subscription to Bookster.