Distribuie posturile

Digital Channels Manager

Digital Channels Manager

Localitate:  Bucuresti
Durata Contract:  Nedeterminat
Domeniu:  Retail banking

About our team

We are more than 5000 people at BCR and each and every one of us is different. We like to believe that our diversity of ideas, attitudes, passions, feelings and origins make our culture more beautiful and our jobs more meaningful.

Why you will like us:

  • We work hard, but in a relaxed, open and friendly environment;
  • We provide everything you need to work and lots of additional benefit;
  • We care for your personal well-being and a career development while actively supporting your educational needs.

 

Join us as Digital Channels Manager in our agile environment and make banking simple, intelligent, and personal again!

How you will contribute

  • You will be responsible for the digital channel’s evolution inside the bank;
  • You will provide vision and direction to the development team and stakeholders throughout the project and create requirements for channel strategy;
  • Improve customers experience through digital channels;
  • Perform deep analysis to migrate customers from traditional channel to digital channels;
  • Define channel strategy and manage the backlog of the channel in terms of priorities and ensure that is visible, transparent, and clear to all;
  • Set and monitor the KPIs from digital channels;
  • Responsible for internal and external communication strategy of the digital channels.

What will help you be successful

  • In-depth knowledge of digital banking industry (internet and mobile banking);
  • Previous working experience as a Product / Channel manager in banking industry;
  • Mindset of continuous improvement of the digital services and way of working;
  • Passionate about digital environment and customer experience;
  • Outstanding communication, presentation and leadership skills.

Check out what we provide for our people

  • The opportunity to develop yourself in one of the most important banking institutions from Central and Eastern Europe;
  • Flexible working schedule and work from home policy;
  • Accessible & modern head offices in Grozavesti Area (For the time being, due to Covid-19 situation, most of us work from home);
  • Private medical insurance;
  • Up to 27 vacation days depending on your years of experience;
  • Days off for unexpected events;
  • Free day on your birthday;
  • Banking and private pension benefits.