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IT Service Management Specialist

IT Service Management Specialist

City:  Bucuresti
Type of contract:  Unlimited
Discipline:  IT

About our team

We are more than 5000 people at BCR and each and every one of us is different. We like to believe that our diversity of ideas, attitudes, passions, feelings and origins make our culture more beautiful and our jobs more meaningful.

How you will contribute

  • You will monitor the release process in accordance with internal procedures, with respect to content & dependencies, status & alignment with other stakeholders;
  • You will monitor the risks of the said releases and also solve challenges that impact the release scope/quality/schedules;
  • You will conduct release readiness and milestone reviews;
  • You will manage release windows and cycles across applications and components
  • You will coordinate the release process between different teams;
  • You will participate in CAB meetings to discuss the potential release roadblocks;
  • You will maintain the release calendar and ensure it aligns with all other internal parties;
  • You will maintain a release repository and manage key information such as release procedures, dependencies and notification lists;

What will help you be successful

  • Bachelor’s Degree in computer science or a similar discipline;
  • 3 years+ of experience in a similar role, using project and/or release management tools (MS Project and Atlassian JIRA & Confluence preferred);
  • Very good understanding of software development lifecycle;
  • Analytical skills & structured thinking;
  • Experience in collaborating with cross-functional work teams;
  • Strong organizational and time management skills;
  • Ability to work in an IT fast-paced environment;
  • Highly developed attention to detail, at the same time keeping an eye on the big picture;

Check out what we provide for our people

  • The opportunity to develop yourself in one of the most important banking institutions from Central and Eastern Europe;
  • Flexible working schedule and work from home policy;
  • Accessible & modern head offices (For the time being, due to Covid-19 situation, most of us work from home);
  • Private medical insurance;
  • Up to 27 vacation days depending on your years of experience;
  • Days off for unexpected events;
  • Free day on your birthday;
  • Banking and private pension benefits;
  • Flexible benefit plan through Benefit online platform.

Apply now »