About our team

We are the ones who reinvent banking every day through digitization solutions and financial education. Annually, 1 in 5 Romanians buy a home using BCR's services and products, and 1 in 6 Romanians access loans for personal needs. We are the team that supports growth and financial health through technology and makes it possible for over 500,000 accounts to be opened digitally.

How you will contribute

• Ensures corporate clients' support by email/telephone regarding the management of credit and non-credit banking services and the products owned by them, from the moment of granting until the closing of the products.
• Resolves customers' requests regarding the bank's products and services or other operational request,  together with the functional entities involved;
• Ensures the correspondence and transmission of instructions formulated by clients to the bank's operational functional entities;
• Receiving and sending for processing from existing customers in respect of already approved credit products such as pre-approved transactions (eg facility withdrawals), approved credit withdrawals, letters of credit, letters of intent;
• Initiate/update the information in the system regarding the clients managed, also applying the procedures related to the knowledge and quality of the customers.

Check out what we provide for our people

• Higher education;
• Digital skills regarding the use of the laptop/smartphone and banking applications;
• Work experience with the bank's retail products;
• Good communication skills, counseling and support in the relationship with internal and external clients, legal entities;
• Knowledge of control and monitoring techniques;
• Enthusiasm and orientation towards learning;
• Excellent knowledge of the English language.

What will help you be successful

• Flexible working schedule and work from home policy;
• Accessible & modern head offices in Grozavesti Area (For the time being, due to Covid-19 situation, most of us work from home);
• Private medical insurance;
• Up to 27 vacation days depending on your years of experience;
• Days off for unexpected events;
• Free day on your birthday;
• Banking and private pension benefits;
• Flexible benefit plan through Benefit online platform.