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UX/UI Designer- Agile Center of Expertise_Change Management Division

UX/UI Designer- Agile Center of Expertise_Change Management Division

City:  Bucuresti
Contract duration:  Unlimited
Discipline:  Project management/Consulting

About Our Team

We are more than 6000 people at BCR and each and every one of us is different. We like to believe that our diversity of ideas, attitudes, passions, feelings and origins make our culture more beautiful and our jobs more meaningful! 

The  UX/UI Designer primary responsibility will be to drive User Experience from end-to-end, including immersion, ideation, conception, detailed design, prototyping and validation of hypothesis across digital channel for multiple banking products and area.Working across multiple cross-functional product teams, the UX/UI Designer will seek to create and influence the creation of elegant user experiences that facilitate the capture of business impact (e.g., conversion, customer loyalty and satisfaction, employee engagement, and productivity)In a short term perspective, the UX/UI Designer will work closely with Digital Unit executives, Banking Product Managers, Proxy Product Owners along with Brands, Marketing and Business stakeholders to design and implement the User Experience Delivery framework within client’s organization.

Your Task

  • Lead user research: 1to1 interviews, contextual shadowing, task analysis, quantitative queries to verify hypothesis, card sorting sessions /Ideation sessions: team ideation, customer co-creation
  • User testing: 1to1 concept, journey and usability testings, arborescence testing, a/b testing /Design documentation and deliverable creation: research guides, persona and user journey, ideas concepts, wireframes, visual mock-ups, clickable prototypes, interface guidelines, test plans.
  • Collaborate with Banking Product Managers, Proxy Product Owners and Tech Leads to ensure user insights are tightly integrated into roadmaps and ux process is integrated into agile cycles of development 

Your Background

  • 5-7 years of UX/UI experience in Digital Environment (E-commerce, Web apps, Mobile Apps)
  • Experience in working in Agile environment
  • Understanding of interdependence between customer needs, business expectations and technical requirements and ability to drive a reasoned discussion on this subject  /Experience with different supports : Web(Desktop+mobile), Native ( Mobile + Tablet )
  • Mastery of at least one set of tools covering hight-fidelity wireframing, visual design and clickable prototyping (ex Sketch+Invision for Mac, Adobe XD for Windows ).
  • Be great with people and show empathy in interviews
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent project and time-management skills, including the ability to manage multiple projects simultaneously 
  • Continuously document client insights and share them with Product Owners and UX Designers 
  • Create quantitative researches (surveys) on different topics requested by the product owners or other. Parts of business
  • Organize and lead Design thinking workshops 
  • Evaluate and research how clients use our products and discover areas of improvement 

Note: Only portfolio applications will be taken into account 

Our Offer

  • The opportunity to develop yourself in one of the most important banking institutions from Central and Eastern Europe;
  • Flexible working schedule and work from home policy;
  • Accessible & modern head offices in Grozavesti Area (For the time being, due to Covid-19 situation, most of us work from home);
  • Private medical insurance;
  • Up to 27 vacation days depending on your years of experience;
  • Days off for unexpected events;
  • Free day on your birthday;
  • Banking and private pension benefits;
  • Flexible benefit plan through Benefit online platform.

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