Storage & Backup Platform Owner (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Tribe SRE is looking for an experienced Storage & Backup Platform Owner to join the OSP department (Operating System Platforms).

In this role, you will help develop, operate, and continuously improve storage and backup platforms across on-premises, virtualized, and cloud environments. You will support data availability, integrity, security, and recoverability while contributing to resilient, automated, and efficient day-to-day operations.

You will also guide an existing and growing team, using Agile, DevOps, and value-focused practices to support shared responsibility, continuous improvement, and sustainable infrastructure operations.

What to do:

• Design, develop, and maintain storage and backup solutions with a strong focus on resilience, automation, and reliable daily operations.

• Manage and optimize SAN, NAS, backup platforms, disaster recovery operations, retention policies, restores, and related services.

• Support product owners, tech leads, and business stakeholders by providing technical guidance, promoting best practices, and helping make informed decisions.

• Monitor storage and backup services using observability tools, respond to deviations, and maintain system stability, reliability, and performance.

• Troubleshoot incidents, identify root causes, and resolve issues independently or in collaboration with other teams.

• Prepare root cause analysis and postmortem reports, define preventive measures, and communicate next steps clearly.

• Create and maintain operational documentation, response procedures, and runbooks.

• Contribute to roadmap planning, capacity planning, lifecycle management, total cost of ownership improvements, and the on-call support rotation.

You check these boxes:

• 8+ years of active working experience with storage and backup technologies, practices, and operations.

• Recent project experience with SAN, NAS, and DAS architectures; RAID; LUN masking; zoning; Fibre Channel; and storage provisioning.

• Experience with storage arrays such as Dell EMC PowerStore, Dell EMC PowerMax, or NetApp ONTAP.

• Hands-on experience with enterprise backup solutions, preferably IBM PowerProtect/TSM or Veeam.

• Experience configuring and maintaining backup repositories, proxies, gateways, backup jobs, and retention policies.

• Up to date active working knowledge of backup methodologies, disaster recovery, business continuity, ransomware protection, data retention, encryption standards, and data protection regulations.

• Experience with VMware vSphere, OpenShift, KVM, and how storage and backup services integrate with virtual infrastructure.

• Understanding of object storage, cloud-based disaster recovery, hybrid storage models, and automation for backup, restore, and storage services as code.

Professional Skills

• Builds reliable systems and thinks ahead about what can go wrong, making sure things keep working and improve over time.

• Takes ownership of work from start to finish and works closely with others to get the right outcome for the user.

• Keeps things simple, focuses on what matters, and removes unnecessary steps or complexity.

• Acts quickly on the most important work, adapts when needed, and learns from feedback.

• Supports others, leads by example, and helps create an environment where people can do their best work.

• Learns fast, adjusts easily to change, and keeps improving in a fast-moving environment.

• Delivers strong results and helps raise the level of the whole team.

• Contributes to a positive team culture by being open, respectful, and constructive, and by not tolerating toxic behavior.

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste

• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

• Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave

• Work-Life-Balance – Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family

• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 3.300,- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.