Student Part-Time IT Workplace Support (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

What to do:

• Handling of requirements related to our IT workplace (notebooks, phones, connectivity, etc.) according to our policies

• Managing, maintaining and keeping an overview of the company’s technological equipment for our SK/CZ branch including monitoring of budget and compliance with internal IT workplace policies

• Connecting technical teams and end-users by providing technical support and guidance to colleagues including installing, upgrading and managing software on company devices, support with replacements and repairs of devices

• Introducing new colleagues to our IT workplace and training on using hardware, software and our services 

• Taking over/sending IT hardware and distributing it to your colleagues

• Creating and reviewing current processes to establish an efficient IT Service Point

• Supporting our colleagues regarding IT workplace requests, questions and complaints

• Finding solutions for complex and non-standard requests

• Informing our colleagues about news regarding the IT workplace field

• Supporting of IT workplace related projects, e.g. testing new features of our request tool from demand manager’s and user’s perspective.

Get in touch with a wide range of technologies, from cutting edge to mainstream. You will have the opportunity to learn from our experienced team members and can also bring in your own new ideas which will help us to grow and improve.

You check these boxes:

• Enrolled student with on-going program at University, IT related 

• High interest in IT workplace related issues 

• You have a high interest in IT workplace related issues.

• You are familiar with IT and gained IT know-how. 

• You are fluent in English (written and spoken)

• You are a customer-oriented and friendly person, who has a pro-active, solution-finding approach.

• You are good at self-organization and willing to take responsibility. 

• You are very communicative and a team player with a great team spirit.

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste.

• Great learning curve through ownership and creative freedom.

• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic.

• Learning & Development – We are firmly convinced that every day is an opportunity for learning. Improve your know-how in workshops, seminars and through e-learning – from professional training to soft skills.

• New way of work: With our flexible working hours model we want to make your life less complicated. Combing the best of both worlds, remote and company time.

• We offer you a part-time internship position (20h/week). An internship salary starting up from 8€/h, depending on your skills and previous work experience is offered.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.