Salesforce Marketing Cloud C - Hub Lead

O nás

We are seeking an experienced Salesforce Marketing Cloud Lead to join our global Marketing Automation Competence Hub (C-HUB), focused on designing, implementing, and optimizing marketing technology solutions within banking industry. You will be part of a passionate team setting up a global, reusable solution that drives synergies and maximizes business value across the Erste Group. You will collaborate with various stakeholders and global teams, employing modern technologies to deliver exceptional customer experiences. You can have a possibility to work remotely anywhere in Czech Republic with occasional in-person meetings to foster collaboration.

Máte chuť:

• Lead a newly established Competence hub team supporting Salesforce MCE solutions in multiple countires
• Align complex business needs and requirements to help defining a global strategy.
• Create and bring to life a vision for the MCE product for Erste Group.
• Oversee end-to-end implementation processes, manage backlog and ensure fulfillment of the vision.
• Collect feedback and align with key stakeholders and counterparts from various countries and areas of expertise.
• Ensure scalability, flexibility, and maintainability of the Martech stack, considering future growth and evolving business needs together with SF MCE Architect.
• Stay updated on latest development within Salesforce Martech ecosystem and industry trends to ensure optimal solution utilization.
• Define processes and establish eifficient ways of working between the C-HUB team and consumers of C-HUB services.

Budeme si rozumět, pokud:

• Experience in leading technical teams and delivering MarTech solutions.
• Experience in creation of product roadmaps, support processes and backlog prioritization.
• Evidence of your strong passion in ongoing learning and following the latest trends in the industry.
• Proven expertise in Salesforce MarTech stack.
• Understanding of other relevant emerging Salesforce tools and technologies like MCP, Data Cloud, Agentforce etc.
• Excellent communication, analytical and stakeholder management skills.
• Experience in working as part of global teams and multi-cultural environments is highly advantageous.
• English language proficiency, Czech or German language is an advantage.

U nás získáte:

• The opportunity to be part of an international Erste community where inspiration is everywhere and modern technology is used.
• Space for self-realization, professional development, and specialized education.
• Flexibility to work from home twice of year.
• Numerous other corporate benefits, such as 42 days off, meal vouchers, a Cafeteria benefit system, pension contributions, and special offers on banking products.