Payment Process Owner (all genders)

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Date: Mar 23, 2026

Location: Wien, Austria

Company: erstegro01P2

Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself

Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

Group Payments Operations & Clearing operates Erste Group’s payment hub infrastructure, ensures smooth SEPA and international clearing & settlement, manages relationships with clearing houses and providers, and represents Erste Group in national and international payments bodies. As part of Daily Banking Services, we continuously digitalize and improve end to end payment processes to deliver seamless, fast and compliant services for our customers.

 

As a Payment Process Owner, you will be responsible for SEPA and foreign currency account to account payment processes. You drive improvements, ensure documentation and operational control, act as a competence center for payments and investigations.

In addition, if demonstrate skills and competence, you will be assigned with Product Owner / Solutioning responsibilities, leading change initiatives and payments related projects (agile & classic), coordinating with internal and external stakeholders, and helping shape the future of our payments landscape.

Your Tasks

  • Own and improve SEPA & FX A2A payment processes end to end
  • Ensure process documentation, operational controls, compliance and operational excellence
  • Monitor regulatory changes, market standards and payment industry trends
  • Act as Product Owner in agile projects within the Payments Tribe
  • Support “change the bank” initiatives and contribute to new product/service development, communicate with business, product management, IT, operations and external partners (AT & CEE)

Your Background

  • Advanced knowledge of SEPA & international A2A payments, clearing & settlement
  • Solid understanding of banking operations, process management & documentation
  • Ability to interpret regulatory & market requirements
  • Practical experience with agile methods (Scrum, Kanban, Value Stream)
  • Strong analytical skills and problem solving mindset
  • Very good communication skills; ability to drive decisions
  • Team oriented, proactive and able to work in a complex, cross functional environment
  • Experience in stakeholder management (internal & external)

Our Offer

  • We take care of your personal wellbeing, career development, and we actively support your educational needs
  • Discover and enjoy the benefits of Erste Group 
  • The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 44.860,-- gross per year. But this is just a formality - we would be happy to talk about your actual salary in person! 
  • We offer our employees the opportunity to divide their hours between working from home and at the office.
  • We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.

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